Supervisor
Global Luxury Retail House
Now Hiring in Sydney
The Brand I
This is a rare opportunity to join a globally recognised luxury retail house at their Bondi Boutique in a Supervisor capacity.
Our client has a legacy of craftsmanship, innovation, and uncompromising attention to detail. With a reputation built on excellence, the brand continues to set the global benchmark for premium service, product quality, and elevated retail experiences.
Every client interaction is thoughtfully curated, with a strong emphasis on storytelling, personalised service, and emotional connection. This is an environment where heritage meets modern luxury, offering the opportunity to represent a brand that is truly iconic and aspirational.
The Role I
As a Supervisor you play a pivotal role in overseeing the day-to-day operations, driving sales and coaching and mentoring a small team of client advisors to uphold brand standards.
You will also deliver exceptional and highly personalised client experience. Building meaningful relationships while bringing the brand's story, products, and values to life.
With a focus on creating emotional connections, you will go beyond transactional selling, curating experiences, offering styling expertise, and ensuring every interaction reflects the highest standards of luxury retail.
Develop the Fashion Advisor team to deliver the in-store experience to every client through identifying of development needs, coaching, and partnering
Continue to build a client network
Cultivate an outstanding sense of customer service, initiative, and commercial ability, always upholding the company standards and creative values
Support in creating a positive work environment, empowering the Fashion Advisors to deliver innovative solutions
Be the example of strategic vision, targets, projects, and initiatives, ensuring the team are constantly displaying the company Values & Behaviours
Support the management team in leading and developing the business of the boutique
Be the voice of the store by understanding the business and local market to suggest actions and recommendations
The Skillset I
We are looking for a polished and client-focused individual who is passionate about luxury retail and thrives in a high-touch, service-driven environment. You have previous experience in fashion/luxury brand that has a strong focus on customer experience and with management experience of a significant sized team (10 and over). In addition
Premium Retail Expertise: Proven success within luxury, premium, or boutique retail environments, delivering elevated customer experiences and building lasting client relationships.
People & Leadership Capability: Highly developed communication and interpersonal skills, coupled with a strong appreciation for brand storytelling, attention to detail, and a passion for coaching and developing high-performing teams.
Operational Excellence: Strong understanding of retail operations, including inventory management, stock integrity, and the effective use of retail systems to drive efficiency and commercial outcomes.
The Offer I
Opportunity to represent a globally recognised luxury brand
Work within a high-performing, client-focused boutique environment
Ongoing training, development, and career progression opportunities
This is a full-time permanent offering
Strong hourly rate, penalty rates for working weekends
Apply with Sharna |
If this sounds like you, reach out to Sharna for a confidential chat.
sharnav@thetalentmill.com.au
The Talent Mill Recruitment division is a bespoke consultancy and talent acquisition specialist within the fashion, lifestyle and retail industries. With more than 10 years specialist expertise with luxury, lifestyle & fashion brands globally we discover, recognize, and connect inspiring individuals to the most desirable brands as a trusted support to founder-led start-ups, SME’s and multinational corporations within the fashion & retail industry.
Recruitment – but make it ethical not transactional. Quality over quantity – always. Truly consultative and delivered at pace. We hold a genuine passion and expertise for the industries we support, and offer a unique and modern recruitment proposition – one where we develop long term, meaningful connections, add value and deliver an unforgettable service.