Store Manager
Now Hiring | Fine Jewellery | Chatswood
The Brand |
Our client is a founder-led Australian jewellery brand, celebrated for its delicate, meaningful pieces and strong following both locally and internationally. Known as intentional luxury brand - the handcrafted designs go beyond aesthetics, offering timeless jewellery that tells a personal story. We are now seeking a retail store manager for the popular location in Chatswood. A great role for an Assistant Manager ready to take that next step in their career!
The Role |
As the Store Manager you will work to create an welcoming environment for your team and customers, where both sales and client engagement thrive. You will collaborate with key stakeholders from a supportive and hands on HQ team to bring the brand vision to life. In this role, you:
Represent the brand to the highest standard, you have a customer first mindset and strive to deliver on memorable moments with your clients. Resolving any customer concerns timely and with empathy.
Motivate and inspire the team by bringing to like brand values, providing on going coaching. Identifying opportunities for growth and celebrating the wins.
Coach and develop a passionate team of retailers to be proactive and engaging. maintaining in-depth knowledge of product and brand to provide advice and recommendations as per our customers.
Ensure the presentation and visual standards are met in accordance with brand expectations.
Performing activities such as follow up calls and thank you notes to nurture and maintain a VIP data base.
Are driven to achieve team and individual sales and KPIs, but you understand that it is the client experience that will result in targets being met.
The Skills |
To be successful in this role we are looking for profiles with prior Retail leadership or supervisor experience in a similar sales or retail area. . Experience in jewellery is ideal but not essential. In addition, you are:
A quick learner and can build a strong understanding of the product, knowledge of the brand and the ability to work strategically to improve store performance.
You lead from the front in all that you do, are hands on and are passionate about the continued growth and upskilling of your team.
Exceptional client relationship skills and the ability to build loyal and lasting relationships. You have a customer first mindset and are focused on exceeding you customer expectations.
You drive operational excellence, through stock accuracy, consistency in processes and a strong attention to detail.
Impeccable grooming and personal presentation.
Able to work full time.
The Offer |
Tuesday - Saturday roster.
Competitive annual salary.
Brand Discounts, team jewels and uniform from a go-to Australian brand!
Exciting personal and professional growth opportunities within ongoing in house training and external courses provided.
Run don’t walk to be included for this dream job! Email careers@thetalentmill.com.au or reach out to Sharna - sharnav@thetalentmill.com.au for a confidential conversation.
The Talent Mill Recruitment division is a bespoke recruitment consultancy and talent acquisition specialist within the fashion, lifestyle, and retail industries. With more than 10 years of specialist expertise with luxury retail, Australian & Contemporary designer, beauty, and lifestyle brands globally, we discover, recognize, and connect inspiring individuals to the most desirable brands as trusted support to founder-led start-ups, SME’s, and multinational corporations within the fashion & retail industry.
Recruitment – but make it ethical, not transactional. Quality over quantity – always. Truly consultative and delivered at pace. We hold a genuine passion and expertise for the industries we support and offer a unique and modern recruitment proposition – one where we develop long term, meaningful relationships with all stakeholders.