Store Manager
Australian Luxury Interiors & Homewares
Now Hiring in Brisbane
The Brand |
Our client is an established Australian luxury interiors and homewares business, celebrated for its beautifully curated collections, exceptional design aesthetic and longstanding reputation for transforming some of Australia's most beautiful homes.
With a rich heritage in interiors and a loyal, discerning clientele, the business is entering an incredibly exciting new chapter. Evolving beyond its bespoke design foundations, the brand is expanding its retail offering with a renewed focus on beautiful product, inspiring spaces and highly personalised customer experiences.
An exceptional opportunity now exists for an experienced Retail Manager to lead their beautiful Albion showroom in Brisbane, taking ownership of the retail experience, team and commercial performance while playing an integral role in the next phase of the business.
The Role I
This is far more than a traditional Store Manager opportunity.
Working closely with the Head of Product & Curation and wider leadership team, you will take full ownership of the day-to-day retail business, bringing together exceptional people leadership, commercial performance, beautiful product presentation and a highly consultative customer experience.
We are looking for someone who understands that luxury retail is about more than the transaction. It's about building trust, understanding the customer and helping them create spaces that feel genuinely personal.
You will:
Lead, coach and develop a team of Retail Stylists and Interior Decorators, creating a high-performing and accountable culture.
Deliver an exceptional, highly personalised and consultative customer experience.
Drive sales, conversion, average transaction value and long-term customer relationships.
Take ownership of the showroom's commercial performance, reporting and retail KPIs.
Maintain exceptional visual merchandising and presentation standards, creating an inspiring environment that brings the collections to life.
Build meaningful relationships with clients, encouraging repeat business and referrals.
Establish clear retail processes, structure and operational standards.
Oversee rostering, inventory, stock management and day-to-day showroom operations.
Work collaboratively with e-commerce, operations and procurement teams to create a seamless customer journey.
Partner closely with senior leadership, identifying opportunities to elevate the retail experience and support the continued growth of the business.
The Skillset |
We are looking for an accomplished retail leader who brings commercial confidence, exceptional people skills and a genuine appreciation for beautiful product and design.
You may come from luxury interiors, furniture, homewares or another premium retail environment where personalised service and relationship building are central to the customer experience.
Most importantly, you will bring:
Proven experience leading a retail business and developing a successful team.
Strong commercial acumen with confidence across sales, KPIs and reporting.
A genuine passion for interiors, styling, design and creating beautiful retail environments.
Exceptional customer relationship management and consultative selling skills.
The ability to inspire, coach and hold a team accountable.
Strong operational capability, with experience implementing structure and processes.
An instinctive eye for visual merchandising and attention to detail.
A proactive, hands-on leadership style with the confidence to make decisions and take ownership.
Excellent communication and the ability to work closely with founders and senior stakeholders.
A balance of creativity, commercial thinking and operational discipline.
This is a hands-on leadership position requiring availability across Tuesday and Saturday trading, along with a current driver's licence.
The Offer |
Lead a beautiful luxury interiors showroom in Albion, Brisbane.
Join an established Australian business entering an exciting new phase of growth.
Take genuine ownership of the retail operation, team and customer experience.
Work alongside passionate founders and an experienced senior leadership team.
Represent beautifully curated furniture, interiors and homewares collections.
Bring your own ideas and expertise to elevate the retail experience.
Influence retail processes, team development and commercial strategy.
Enjoy a role that combines creativity, beautiful product and meaningful customer relationships.
Attractive salary package reflective of experience.
An opportunity to make a genuine and lasting impact within a growing business.
Apply with Lucy |
If this sounds like you, reach out to Lucy for a confidential chat.
lucy@thetalentmill.com.au
The Talent Mill Recruitment division is a bespoke consultancy and talent acquisition specialist within the fashion, lifestyle and retail industries. With more than 10 years specialist expertise with luxury, lifestyle & fashion brands globally we discover, recognize, and connect inspiring individuals to the most desirable brands as a trusted support to founder-led start-ups, SME’s and multinational corporations within the fashion & retail industry.
Recruitment – but make it ethical not transactional. Quality over quantity – always. Truly consultative and delivered at pace. We hold a genuine passion and expertise for the industries we support, and offer a unique and modern recruitment proposition – one where we develop long term, meaningful connections, add value and deliver an unforgettable service.