Operations Manager
Now Hiring | Luxury Women’s Apparel | Sydney
The Role |
This is a newly created and green position with no predecessor, so we are on the hunt for an exceptional experienced Operations Manager to build, shape, and optimise the full operational ecosystem across the business.
Sitting at the heart of the business, this role will be pivotal in connecting Production, eCommerce, Sales, and Finance to ensure a seamless end-to-end workflow from concept to customer delivery.
The Operations Manager will oversee the planning, execution, and continuous improvement of all operational functions, including logistics, supply chain, inventory management, wholesale operations, and cross-departmental process alignment.
Operations & Process Management
Build and refine operational processes across production, logistics, wholesale, and ecommerce fulfilment.
Identify operational growth and implement scalable solutions for a growing global business.
Develop and track KPIs to measure efficiency, cost performance, and service quality.
Supply Chain & Inventory
Oversee end-to-end supply planning, ensuring on time availability of raw materials and finished goods.
Manage inventory health, stock accuracy, and replenishment strategies across multiple channels.
Partner with production teams to align timelines, critical paths, and capacity.
Logistics & Fulfilment
Lead domestic and international logistics operations, including freight, third-party warehouses, and distribution partners.
Optimise shipping performance, cost control, and customer delivery standards across retail, wholesale, and ecommerce.
Establish best-in-class fulfilment practices that support rapid growth.
Wholesale Operations
Oversee order processing, allocation, and delivery for local and global wholesale accounts.
Ensure timely communication between sales, finance, and logistics to support accurate order flow and customer service.
Partner with sales teams to forecast demand and improve account performance.
Cross-Functional Leadership
Act as the operational connector between Production, Sales, eCommerce, Finance, and the wider teams within the business.
Drive operational readiness for new product launches, retail openings, and market expansions.
Support data-driven decision making with accurate reporting and insights.
The Skillset |
5+ years of experience in operations or supply chain management within fashion, apparel, consumer goods, or a similar fast-paced product environment.
Experience working with 3PLs, freight forwarders and global shipping (EU/US/APAC).
Strong understanding of wholesale and e-commerce operational requirements.
Comfortable working with ERPs/WMS (e.g. Zedonk or similar), Shopify and accounting systems (e.g. Xero) – or able to learn quickly.
Don’t wait to be considered for this rare opportunity - connect with Jordan via jordan@thetalentmill.com.au for details.
The Talent Mill Recruitment division is a bespoke consultancy and talent acquisition specialist within the fashion, lifestyle and retail industries. With more than 10 years specialist expertise with luxury, lifestyle & fashion brands globally we discover, recognize, and connect inspiring individuals to the most desirable brands as a trusted support to founder-led start-ups, SME’s and multinational corporations within the fashion & retail industry.
Recruitment – but make it ethical not transactional. Quality over quantity – always. Truly consultative and delivered at pace. We hold a genuine passion and expertise for the industries we support, and offer a unique and modern recruitment proposition – one where we develop long term, meaningful connections, add value and deliver an unforgettable service.