Flagship Store Manager
Now Hiring | Luxury Lifestyle Brand | Auckland
The Brand |
In a new partnership we are working with a stunning design led cashmere brand based in New Zealand. With their luxurious product offering they have a range of stores across New Zealand along with their eCommerce channel – they have a dedication to an exceptional customer experience – ensuring their clients enjoy timeless elegant styles. They are now seeking a Flagship Store Manager for their Newmarket location.
The Role |
Female owned and operated – you will bring your experience and passion for styling and retail to their Flagship location in Newmarket – day to day will see you own operations of the store, driving sales and performance, client experience and team development.
Lead, mentor, and develop store staff to ensure consistent and effective performance.
Foster a positive and motivating work environment that encourages teamwork and individual growth.
Conduct regular performance reviews and implement improvement plans as needed.
Drive sales to meet and exceed store targets and profitability goals.
Deliver exceptional customer service, ensuring a premium shopping experience for every customer.
Address and resolve customer complaints and issues promptly and professionally.
Ensure the store adheres to company policies, procedures, and standards.
Oversee inventory management, ensuring optimal stock levels and minimizing shrinkage.
Maintain visual merchandising standards in line with brand guidelines.
Collaborate with the marketing team to plan and execute in-store promotions and events.
Implement local marketing initiatives to drive foot traffic and sales.
Prepare and present regular reports on store performance, including sales, profitability, and key metrics.
The Skillset |
Proven experience in retail management, preferably within the fashion or luxury goods industry.
Strong leadership and team management skills.
Excellent communication and interpersonal skills.
Ability to analyse data and make informed business decisions.
Strong organisational and multitasking abilities.
Knowledge of retail operations, including sales, inventory management, and visual merchandising.
Passion for fashion and understanding of the luxury market.
The Offer |
Competitive salary with perks including bonus and wardrobe
Be part of a female-owned, New Zealand brand.
The Talent Mill Recruitment division is a bespoke consultancy and talent acquisition specialist within the fashion, lifestyle and retail industries. With more than 10 years specialist expertise with luxury, lifestyle & fashion brands globally we discover, recognize, and connect inspiring individuals to the most desirable brands as a trusted support to founder-led start-ups, SME’s and multinational corporations within the fashion & retail industry.
Recruitment – but make it ethical not transactional. Quality over quantity – always. Truly consultative and delivered at pace. We hold a genuine passion and expertise for the industries we support, and offer a unique and modern recruitment proposition – one where we develop long term, meaningful connections, add value and deliver an unforgettable service.