Field Coach
Now Hiring | Australian Designer | Brisbane
The Brand |
Our client is a leader in Australian Luxury, an established designer brand that is known for their modern approach to elegance, commitment to sustainability, and superior craftsmanship.
We are sourcing an experienced Field Coach to join their team, based in Brisbane.
The Role |
As a Field Coach, you will play a vital role in elevating the retail team’s performance across the region. Focused on people and development, you will work closely with store teams to drive operational excellence, deliver exceptional client experiences, and enhance capability through coaching, training, and on-the-ground support.
You will be passionate about retail development, able to inspire and upskill individuals and teams to reach their full potential, and possess strong emotional intelligence and leadership presence.
Be a key brand ambassador, embodying company values, standards, and expectations
Deliver hands-on coaching, mentoring, and training to in-store teams
Support store leadership to drive individual and team performance
Build a culture of continuous learning and improvement
Champion the client journey, ensuring every interaction is elevated and aligned with brand standards
Provide insightful feedback and guidance to improve service and operational execution
Facilitate onboarding and development pathways for new and existing team members
Collaborate with key stakeholders to support regional goals and priorities
Demonstrate flexibility and adaptability, thriving in a fast-paced retail environment
Identify growth potential and support succession planning initiatives
The Skills |
You are an experienced retail professional with a background in fashion, passionate about developing others and lifting performance through coaching. Based in Brisbane, you are known for your energy, positivity, and ability to empower others to succeed. You are hands-on, engaging, and thrive on bringing out the best in people.
Experience as a Field Coach, Trainer, Area Manager, or similar role within the fashion industry
Strong coaching and mentoring capabilities
Proven track record of developing high-performing retail teams
Deep understanding of luxury retail standards and service excellence
Ability to give clear, constructive feedback in a motivating and respectful way
Comfortable working across multiple locations and adapting to varying team needs
Outstanding interpersonal and communication skills
A collaborative and solutions-focused approach
The Offer |
Along with defined career progression opportunities, professional development, and the opportunity to be part of this industry leader:
Competitive salary package
Opportunity to work with a talented and passionate team
Monthly wardrobes
Excellent bonus structures and incentives
Training and development
Company progression
The Talent Mill Recruitment division is a bespoke recruitment consultancy and talent acquisition specialist within the fashion, lifestyle, and retail industries. With more than 10 years of specialist expertise with luxury retail, Australian & Contemporary designer, beauty, and lifestyle brands globally we discover, recognize, and connect inspiring individuals to the most desirable brands as trusted support to founder-led start-ups, SME’s, and multinational corporations within the fashion & retail industry.
Recruitment – but make it ethical, not transactional. Quality over quantity – always. Truly consultative and delivered at pace. We hold a genuine passion and expertise for the industries we support and offer a unique and modern recruitment proposition – one where we develop long term, meaningful relationships with all stakeholders.