Fashion Advisor - FTC
Prestigious Luxury Fashion House
Now Hiring in Melbourne
The Brand |
Our client is one of the world's most iconic luxury fashion houses, internationally celebrated for its extraordinary heritage, timeless design and unwavering commitment to craftsmanship.
At the heart of the brand is an incredibly considered approach to luxury retail — one where exceptional product is matched by equally exceptional service. Every client interaction is an opportunity to create something personal, memorable and enduring, with relationships extending far beyond the initial purchase.
An exciting opportunity now exists for an experienced Fashion Advisor to join their Footwear Concession within David Jones Bourke Street on a fixed-term contract, representing one of the most coveted names in global luxury.
The Role |
As a Fashion Advisor specialising in Footwear, you will be an ambassador for the House, creating highly personalised experiences and developing meaningful, long-term relationships with your clients.
This is far more than a traditional sales position. You'll take the time to understand each client's individual style, lifestyle and preferences, becoming a trusted advisor who can thoughtfully introduce them to new collections and iconic pieces.
Working within a premium department store environment, you'll combine exceptional product knowledge with intuitive service, styling and sophisticated clienteling to create an experience that feels genuinely individual.
In addition, you will:
Deliver an exceptional and highly personalised luxury experience to every client.
Build, develop and nurture a portfolio of loyal clients through meaningful and consistent engagement.
Provide expert footwear styling and considered recommendations based on individual client needs and preferences.
Develop exceptional knowledge of seasonal collections, iconic products, craftsmanship and House heritage.
Achieve individual and concession commercial objectives while maintaining an unwavering focus on client experience.
Proactively engage clients around new collections, launches and future purchasing opportunities.
Utilise CRM and clienteling tools to thoughtfully manage follow-up and strengthen long-term relationships.
Support private appointments and elevated client experiences.
Work collaboratively with the wider concession and boutique teams to create a seamless client journey.
Maintain impeccable standards across presentation, visual merchandising and the concession environment.
Contribute positively to an inclusive, collaborative and high-performing team culture.
The Skillset |
We're looking for an exceptional client-focused individual who understands that luxury is ultimately about how you make someone feel.
You may already have experience within global luxury, or you may be established within premium fashion, Australian designer, footwear, accessories or another highly service-led environment and be ready to elevate your career.
You will bring:
Previous experience within luxury, premium fashion, footwear or an elevated customer-facing retail environment.
A genuine passion for fashion, footwear, styling, craftsmanship and exceptional product.
Exceptional communication and interpersonal skills with the ability to connect naturally with a diverse clientele.
A strong understanding of clienteling and the importance of developing long-term relationships.
Confidence working towards individual and team sales objectives.
An intuitive and considered approach to styling and understanding individual client needs.
Strong attention to detail and impeccable personal presentation.
A proactive approach to developing client relationships and creating future business opportunities.
A collaborative mindset and genuine enjoyment of working as part of a high-performing team.
Curiosity, emotional intelligence and a desire to continually develop your knowledge and expertise.
The Offer |
This is an exceptional fixed-term contract opportunity to experience one of the highest levels of global luxury retail within an iconic Melbourne retail destination.
Join a prestigious luxury footwear concession within David Jones Bourke Street.
Represent extraordinary footwear collections renowned globally for their craftsmanship, design and desirability.
World-class training and ongoing professional development.
Develop sophisticated clienteling, styling and luxury selling expertise.
Exposure to an established and discerning Melbourne clientele.
Generous employee benefits and product initiatives.
The opportunity to gain invaluable experience within a globally recognised luxury business.
Join a collaborative culture that places genuine emphasis on its people, exceptional service and individual success.
Apply with Sharna |
If this sounds like you, reach out to Sharna for a confidential chat.
sharnav@thetalentmill.com.au
The Talent Mill Recruitment division is a bespoke consultancy and talent acquisition specialist within the fashion, lifestyle and retail industries. With more than 10 years specialist expertise with luxury, lifestyle & fashion brands globally we discover, recognize, and connect inspiring individuals to the most desirable brands as a trusted support to founder-led start-ups, SME’s and multinational corporations within the fashion & retail industry.
Recruitment – but make it ethical not transactional. Quality over quantity – always. Truly consultative and delivered at pace. We hold a genuine passion and expertise for the industries we support, and offer a unique and modern recruitment proposition – one where we develop long term, meaningful connections, add value and deliver an unforgettable service.