eCommerce & Marketing Manager
Now Hiring | NZ Luxury Fashion | Auckland
The Brand |
In a new partnership we are working with a stunning design led cashmere brand based in New Zealand. With their luxurious product offering they have a range of stores across New Zealand along with their eCommerce channel – they have a dedication to an exceptional customer experience – ensuring their clients enjoy timeless elegant styles. They are now seeking an eCommerce & Marketing Manager to join their Auckland based team.
The Role |
Are you a confident self-starter who loves wearing multiple hats? We're on the lookout for a strategic thinker who’s not afraid to roll up their sleeves. If you’re passionate about ecommerce, marketing, and creating standout customer experiences, this could be your next big move.
As our Ecommerce & Marketing Manager, you'll take ownership of our Shopify store, oversee the end-to-end online customer journey, and help shape and execute the marketing strategy across New Zealand and Australia. From digital campaigns and influencer partnerships to product uploads and pop-up activations - you’ll be in the driver’s seat.
This is a hands-on, high-impact role with room to grow and make your mark in a fast-moving, creative environment. You’ll report directly to the Directors but work independently day-to-day, liaising with agencies and internal teams to grow our brand presence and ecommerce performance.
Oversee and optimise the Shopify website for performance, UX, and conversion.
Manage all product uploads, descriptions, imagery, tagging and categorisation.
Maintain and update blogs, landing pages, and seasonal content.
Manage the customer service portal, ensuring timely, professional support.
Use insights from Shopify, Google Analytics, and Klaviyo to inform strategy and enhancements.
Own and implement email and SMS strategies in Klaviyo.
Brief digital agencies on Meta and Google campaigns.
Create content and copy for paid ads, ensuring alignment with brand identity.
Plan and manage the annual marketing calendar, working across teams to coordinate product, campaign, retail, and content timelines.
Track and manage the marketing budget, ensuring efficient spend and performance analysis.
Manage and maintain brand social media accounts (Instagram, Facebook, TikTok).
Plan, schedule and post engaging content in line with the monthly brand calendar.
Coordinate influencer partnerships, UGC content collection, approvals, and usage.
Retail & Brand Marketing Support
Coordinate POS materials and in-store marketing collateral.
The Skillset |
3–6+ years in ecommerce or digital marketing, preferably in fashion, beauty, or lifestyle.
Skilled in Shopify, Klaviyo, Google Analytics, Meta Ads Manager, and Figma.
Experience managing social media accounts and creating high-quality, engaging content.
Knowledge of influencer marketing, UGC, and content repurposing.
Strong understanding of customer journeys, digital funnel strategies, and ecommerce best practices.
Excellent copywriting and content planning skills.
Strong organisational skills with experience managing marketing calendars and budgets.
Collaborative, hands-on, and detail-oriented with the ability to self-manage.
Passion for luxury fashion and a great eye for brand consistency and design.
The Offer |
Competitive salary level with experience
Staff discount and first access to new collections
Creative freedom within a high-growth, premium fashion brand
The opportunity to work directly with the brand founders and shape the next chapter
A small, driven team with exciting global ambitions
Central Auckland office
Connect with Ange for this one!
The Talent Mill Recruitment division is a bespoke consultancy and talent acquisition specialist within the fashion, lifestyle and retail industries. With more than 10 years specialist expertise with luxury, lifestyle & fashion brands globally we discover, recognize, and connect inspiring individuals to the most desirable brands as a trusted support to founder-led start-ups, SME’s and multinational corporations within the fashion & retail industry.
Recruitment – but make it ethical not transactional. Quality over quantity – always. Truly consultative and delivered at pace. We hold a genuine passion and expertise for the industries we support, and offer a unique and modern recruitment proposition – one where we develop long term, meaningful connections, add value and deliver an unforgettable service.