Digital & eCommerce Manager
Premium Multi-brand Fashion Retailer
Now Hiring in Melbourne
The Brand I
Our client is a premium multi-brand fashion retailer known for its curated edit of elevated wardrobe essentials, event dressing and resort wear. With a strong client-first approach and a growing digital presence, the business is entering an exciting next phase while continuing to protect the quality, service and brand standards it is known for.
The Role I
Reporting to the Brand Director, the Digital & eCommerce Manager will lead the digital, marketing and online trade function, balancing commercial performance with premium brand execution across every touchpoint.
Key responsibilities include:
Own eCommerce performance, digital trade and online revenue growth
Lead paid media, CRM and campaign direction across key channels
Drive brand messaging, content planning and campaign execution
Oversee website merchandising, product launches, CRO and UX improvements
Manage EDM, customer retention and lifecycle marketing activity
Lead social, content and digital storytelling in line with brand standards
Plan and deliver premium client, brand and product events
Manage agency partners and external suppliers across digital and creative
Analyse performance across traffic, conversion, AOV, retention and ROI
Lead, support and hold accountable a small internal team
The Skillset I
We’re looking for a commercially sharp digital and eCommerce leader with experience in premium or luxury retail, fashion, lifestyle, beauty or a similar consumer-led environment.
You will bring:
Strong Shopify experience, essential
5+ years’ experience across eCommerce, digital marketing or brand marketing
Proven experience owning digital trade and eCommerce performance
Strong understanding of paid media, CRM, CRO and digital optimisation
Klaviyo experience, highly regarded
Experience leading campaigns across digital, content, social and retail channels
Strong commercial acumen with the ability to translate data into action
Confidence managing agencies, suppliers and internal stakeholders
Experience leading and developing small teams
A hands-on, detail-focused approach with the ability to move between strategy and execution
The Offer I
This is a high-impact leadership role with genuine ownership across eCommerce, digital marketing, brand and customer engagement. You’ll work closely with senior leadership, lead a small team and play a key role in shaping the next phase of growth for a premium retail brand.
The role offers broad scope, strong visibility and the opportunity to influence digital strategy, campaign direction and customer experience across a high-standard, fast-paced retail environment. You’ll be joining a business that values quality execution, commercial thinking, premium brand standards and a hands-on approach.
Please note this role is based 5 days in the Armadale office.
Apply with Mikaela |
If this sounds like you, reach out to Mikaela for a confidential chat.
mikaela@thetalentmill.com.au
The Talent Mill Recruitment division is a bespoke consultancy and talent acquisition specialist within the fashion, lifestyle and retail industries. With more than 10 years specialist expertise with luxury, lifestyle & fashion brands globally we discover, recognize, and connect inspiring individuals to the most desirable brands as a trusted support to founder-led start-ups, SME’s and multinational corporations within the fashion & retail industry.
Recruitment – but make it ethical not transactional. Quality over quantity – always. Truly consultative and delivered at pace. We hold a genuine passion and expertise for the industries we support, and offer a unique and modern recruitment proposition – one where we develop long term, meaningful connections, add value and deliver an unforgettable service.