Concession Manager

Australian Womenswear Brand
Now Hiring in Queensland



The Brand |

Helping women feel confident in what they wear is central to this Australian womenswear brand. Known for considered design, flattering silhouettes and elevated wardrobe pieces, the brand has built a loyal following through a combination of beautiful product and highly personalised service.

With an established national presence and a strong focus on developing its people, this is a business where retail leaders are encouraged to take ownership, build their teams and create genuine connections with their local customer.

We're now looking for a Concession Manager to lead their Myer North Queensland location, taking responsibility for the team, customer experience and commercial success of the concession.



The Role |
 
As Concession Manager, you'll bringing together fashion, service and commercial performance to create a destination customers want to return to.

You'll know your customer, understand what drives your business and use those insights to create opportunities, grow sales and bring the best out of your team. From styling and client relationships through to coaching, product and performance, you'll have plenty of variety and responsibility in your day.

You'll be responsible for:

  • Lead, coach and develop your concession team across service, styling and performance

  • Drive sales, budgets and key retail KPIs

  • Build a loyal customer base through personalised styling and clientelling

  • Recruit, onboard and develop new team members

  • Manage rostering, productivity, stock and day-to-day operations

  • Maintain strong visual merchandising and presentation standards

  • Analyse performance, identify growth opportunities and build strong relationships with Myer and the wider retail team


The Skillset |

We're looking for a warm, commercially minded fashion leader who loves being part of the customer experience and understands how to turn great service into long-term loyalty and results.

You will ideally bring:

  • Store Manager, Concession Manager or experienced Assistant Store Manager experience

  • Fashion retail experience with a genuine passion for styling and customer connection

  • A confident, hands-on approach to coaching and developing a team

  • Strong commercial understanding across sales, budgets and retail KPIs

  • Strong visual merchandising and operational capability

  • The confidence to work autonomously while building positive relationships with Myer and the wider team


The Offer |

  • Competitive salary package + performance incentives

  • Generous product benefits and team discounts

  • Work every day with beautiful, considered Australian womenswear

  • Ongoing training, coaching and leadership development

  • Support from experienced Area and senior retail leaders

  • Genuine opportunity to progress across a wider national store network

  • Join a supportive, inclusive business that invests in the development of its people


Apply with Alice |

If this sounds like you, reach out to Alice for a confidential chat.

alice@thetalentmill.com.au


 
 

The Talent Mill Recruitment division is a bespoke consultancy and talent acquisition specialist within the fashion, lifestyle and retail industries. With more than 10 years specialist expertise with luxury, lifestyle & fashion brands globally we discover, recognize, and connect inspiring individuals to the most desirable brands as a trusted support to founder-led start-ups, SME’s and multinational corporations within the fashion & retail industry.    

Recruitment – but make it ethical not transactional.  Quality over quantity – always. Truly consultative and delivered at pace.  We hold a genuine passion and expertise for the industries we support, and offer a unique and modern recruitment proposition – one where we develop long term, meaningful connections, add value and deliver an unforgettable service.   


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