Style Advisor
Now Hiring | Luxury Italian Menswear | Auckland
The Brand |
An exciting opportunity has presented itself for a client and fashion focused Style Advisor, to join our client in the Newmarket Boutique in Auckland. They’re the crème de la crème in luxury menswear and a leader in their field for over 100 years. They’re considered one of the most luxurious brands in the world! Renowned for its impeccable tailoring and use of the finest fabrications - this Italian fashion house creates a customer experience like no other.
The Role |
As a Style Advisor, you are a trusted expert in style and fashion to your clients. Your client centric approach, knowledge of product, fabrications and brand services and paired with a flair for styling will be evident, further developing customer interactions with new and existing clients. In this role, you:
Represent the boutique and drive client experience with clients that is to the highest standard.
Build, nurture and maintain a VIP database – with a entrepreneurial spirit you will drive proactive engagement and communicating when new styles arrive in store.
Ensure the presentation and visual standards are met in accordance with brand expectations.
Provide strong, personalised service with clients to understand their needs, this could be done while in store or through private appointments.
Have a strong understanding of clientelling and will cultivate relationships with clients that is memorable and will be long lasting. Performing activities such as follow up calls and thank you notes.
Are driven to achieve team and individual sales and KPIs such as cross-selling ratio, conversion rate, average sales
Take ownership of resolving guest issues or complaints with empathy, while working understanding the brands customer service policies.
Drive and perform onsite audits of store physical inventory.
The Skills |
To be successful in this role we are looking for profiles with:
Has experience in men’s wear from a similar premium or luxury industry or strong clientelling based industry.
Strong understanding of the product, knowledge of the brand heritage and the ability to work strategically and innovatively within the brand guidelines.
Exceptional client relationship skills and the ability to build loyal and lasting relationships. You have a customer first mindset and are focused on exceeding you customer expectations.
Proficient with digital technology, Familiar with Apple products are a plus.
Excellent written and verbal communication skills
Impeccable grooming and personal presentation
Able to work full time – rotating roster.
The Offer |
In addition to a generous annual salary there is exceptional individual and group commission structure, uniform provided and exciting career opportunities and continued ad hoc incentives throughout the year!
Run, don’t walk, to be included for this dream job! Email careers@thetalentmill.com.au or reach out to Sharna, sharnav@thetalentmill.com.au for a confidential conversation.
The Talent Mill Recruitment division is a bespoke recruitment consultancy and talent acquisition specialist within the fashion, lifestyle, and retail industries. With more than 10 years of specialist expertise with luxury retail, Australian & Contemporary designer, beauty, and lifestyle brands globally, we discover, recognize, and connect inspiring individuals to the most desirable brands as trusted support to founder-led start-ups, SME’s, and multinational corporations within the fashion & retail industry.
Recruitment – but make it ethical, not transactional. Quality over quantity – always. Truly consultative and delivered at pace. We hold a genuine passion and expertise for the industries we support and offer a unique and modern recruitment proposition – one where we develop long-term, meaningful relationships with all stakeholders.