Chief Operating Officer

Head OfficeRemote
Written By Angela Millar

Founder-led Global Ecommerce Brand

Now Hiring in Australia - Remote

SUBMIT YOUR RESUME - APPLY HERE

The Brand |

Lead the next chapter of a fast-growing global consumer brand.

We’re partnering with an innovative, founder-led ecommerce brand that has quietly built a category-leading position within the baby and kids’ products space - generating significant global revenue across international marketplaces while maintaining a lean, agile and highly entrepreneurial team.

Now entering its next stage of growth, the business is seeking a commercially sharp, operationally strong Chief Operating Officer to help scale the company globally and ultimately transition into the CEO role.

This is a rare opportunity for a true operator who wants more than a corporate title. You’ll step into a genuine leadership position with autonomy, influence, and the ability to shape the future direction of a globally recognised brand.

The Role |

With Marketplace presence across USA, Canada, UK and Australia, an imminent TikTok Shop launch underway, and expansion into new global markets this is an incredible opportunity for talent well-versed in Founder led eCommerce businesses.

As COO, you will work directly alongside the Founder to lead the operational and commercial performance of the business.

This role has been created to help transition the company from a founder-led operation into a scalable global business with strong systems, structure, leadership and commercial discipline - without losing the agility and entrepreneurial mindset that has fuelled its success to date.

You will oversee day-to-day business operations while driving strategic growth initiatives across ecommerce marketplaces, social commerce, international expansion and operational scale.

Importantly, this role offers a clear pathway to CEO within the next 12–24 months.

  • Lead the day-to-day operations of the business

  • Build structure, accountability and scalable systems across all functions

  • Lead and develop remote teams across:

    • Operations

    • Marketing

    • Customer Experience

    • Logistics

    • Ecommerce

  • Create reporting rhythms, KPIs and operational efficiencies

  • Foster a high-performance, low-ego culture

  • Drive growth across Amazon marketplaces globally

  • Lead the rollout and optimisation of TikTok Shop USA

  • Support expansion into new markets and channels

  • Develop DTC growth strategy

  • Explore wholesale, retail and distribution opportunities

  • Partner closely with the Founder on new product launches and commercial opportunities

  • Own forecasting, budgeting and commercial performance

  • Improve operational efficiency and margin performance

  • Oversee inventory management and replenishment

  • Manage manufacturing and supplier relationships in China

  • Optimise logistics and global supply chain operations

  • Help shape the future direction of the company

  • Identify new growth opportunities and commercial partnerships

  • Build infrastructure to support long-term scale and future expansion

  • Reduce founder dependency by implementing strong operational leadership


The Skillset |

This is not a corporate environment.
It’s a high-growth, founder-led business looking for someone who genuinely wants to help build the next chapter.

We’re looking for a commercially minded operator who thrives in fast-paced, entrepreneurial environments.

You likely bring experience from scaling ecommerce, consumer or marketplace-led businesses and understand the balance between strategic leadership and hands-on execution.

  • Significant experience in a senior operational, commercial or general management role

  • Experience scaling ecommerce, Amazon-native or consumer product businesses

  • Strong commercial and P&L capability

  • Exposure to international markets, particularly the US

  • Experience leading remote or distributed teams

  • Strong understanding of ecommerce operations, supply chain and logistics

  • Experience working with Chinese manufacturing partners highly regarded

  • Amazon Seller Central / Vendor Central experience advantageous

  • TikTok Shop, social commerce or DTC growth experience highly regarded

This role will suit someone who:

  • Thinks like an owner

  • Is commercially driven and action-oriented

  • Is calm, pragmatic and low ego

  • Builds strong teams and cultures

  • Enjoys creating structure from complexity

  • Can move seamlessly between strategy and execution

  • Wants to build something meaningful long term

The Offer |

  • Genuine pathway to CEO

  • Significant remuneration and STI/LTI incentives

  • Fully remote working environment

  • High autonomy and influence

  • Opportunity to shape a global business at scale

  • Founder who values strong operators and collaborative leadership

  • Fast-moving, entrepreneurial culture without corporate bureaucracy

  • Significant long-term growth opportunity

For a confidential discussion, please contact Ange Millar at The Talent Mill.

Apply with Ange |

If this sounds like you, reach out to Ange for a confidential chat.

ange@thetalentmill.com.au

 
 

The Talent Mill Recruitment division is a bespoke consultancy and talent acquisition specialist within the fashion, lifestyle and retail industries. With more than 10 years specialist expertise with luxury, lifestyle & fashion brands globally we discover, recognize, and connect inspiring individuals to the most desirable brands as a trusted support to founder-led start-ups, SME’s and multinational corporations within the fashion & retail industry.    

Recruitment – but make it ethical not transactional.  Quality over quantity – always. Truly consultative and delivered at pace.  We hold a genuine passion and expertise for the industries we support, and offer a unique and modern recruitment proposition – one where we develop long term, meaningful connections, add value and deliver an unforgettable service.   

Angela Millar
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