Boutique Support Executive
Now Hiring | Global Luxury Timepieces | Auckland
The Brand |
Our client is a family-owned business even after 50 years in operation! They’re renowned for being one of the world's leading specialist watch retailers with an established presence across the Asia Pacific Region. They’re a leader in their field and known for being the official retailer and distributor for a carefully curated selection of speciality and luxury watch brands. We are now looking for a Boutique Support Executive for the Boutique in Auckland, New Zealand.
The Role |
As a Boutique Support Executive, will be the go-to for all things systems and processes. You work well independently and within the team. Attention to detail comes naturally to you as well staying organised and you strive for operational excellence in what you do. In this role, you:
You possess a positive mindset with a passion for delivering excellent customer service.
Provide general administrative support to Boutique including sales collections and banking.
Keep track on invoices, billings and manage documents and records for inventory.
Carry out end of day process and obtain relevant approval from Boutique and ensure seamless internal audit process,
Liaise closely with Dispatch team for delivery arrangement
Provide backlog updates and repair status reports, provide updates on Purchase Orders and Client Deposit Notes.
Handle client enquiries and administer the processing of orders.
Actively engage with clients by providing timely updates on enquiries.
Attend to clients’ phone calls and email enquiries.
Process clients feedback forms timely within the stipulated lead-time.
You will work towards defined personal and team targets, play a key role in the success of your boutique and continually develop your sales expertise and product knowledge.
You are the ideal team player, adaptable and ever ready to go the extra mile.
The Skills |
The ideal candidate has demonstrated experience in:
Proactive learner and able to build a solid understanding of the product, knowledge of the brands stocked.
The ability to work with people of various backgrounds including open communication and making sound decisions.
Ability to work to multiple deadlines.
Intermediate computer skills with the ability to provide clear and accurate reports on the category to key stakeholders within the business.
Ability to work to well under pressure, manage multiple deadlines and strong attention to detail.
Impeccable grooming and personal presentation.
The Offer |
In addition to a generous annual salary there is an incentivizing individual and group commission structure, uniform provided and exciting career opportunities with real growth opportunities available.
Must have full working rights. Roster is Monday-Friday.
Run don’t walk to be included for this dream job! Email careers@thetalentmill.com.au or reach out to Sharna - sharnav@thetalentmill,com.au for a confidential conversation.
The Talent Mill Recruitment division is a bespoke recruitment consultancy and talent acquisition specialist within the fashion, lifestyle, and retail industries. With more than 10 years of specialist expertise with luxury retail, Australian & Contemporary designer, beauty, and lifestyle brands globally we discover, recognize, and connect inspiring individuals to the most desirable brands as trusted support to founder-led start-ups, SME’s, and multinational corporations within the fashion & retail industry.
Recruitment – but make it ethical, not transactional. Quality over quantity – always. Truly consultative and delivered at pace. We hold a genuine passion and expertise for the industries we support and offer a unique and modern recruitment proposition – one where we develop long term, meaningful relationships with all stakeholders.