Assistant Manager

Now Hiring | Leading Womenswear Retailer | Charlestown

The Brand |  

Our client is a well-established national retailer with a strong presence across Australia and an expanding store network. Known for delivering high-quality products and exceptional customer experiences, the business combines strong brand heritage with a forward-thinking retail strategy - they have established themselves as a GO TO brand for many Australian Women for many years. 

With a focus on people development, customer engagement and operational excellence, the company provides a supportive environment where retail leaders can grow their careers and make a meaningful impact in-store.

Due to internal progress, we are now looking for an Assistant Manager to join the team in Charlestown, NSW. 

The Role |  

As a retail leader, you will play a key role in driving store performance while delivering exceptional customer experiences.

Working closely with your regional leadership team, you will support or lead the day-to-day operations of the store including team leadership, commercial performance and operational standards.  

This is a hands-on leadership opportunity suited to someone who enjoys being on the shop floor, coaching teams and delivering strong commercial outcomes. 

Key Responsibilities:

  • Lead and inspire a high-performing retail team.

  • Drive sales performance and achieve store KPIs including conversion, ATV and units per transaction.

  • Deliver exceptional customer experiences and maintain premium service standards.

  • Support recruitment, onboarding and development of team members.

  • Manage day-to-day store operations including visual merchandising, stock management and store presentation.

  • Monitor trading performance and identify opportunities to improve results.

  • Ensure compliance with company policies, operational standards and safety procedures.

The Skillset | 

  • Previous experience in retail leadership such as Assistant Manager or Supervisor.

  • Proven ability to drive sales results and achieve store targets.

  • Strong customer service mindset and passion for retail.

  • Excellent communication and people leadership skills.

  • Ability to coach and develop team members.

  • Strong organisational and operational management skills. 

  • Ability to analyse store performance and implement improvement strategies.

The Offer | 

  • Opportunity to lead or support a high-performing retail store.

  • Supportive leadership team and structured onboarding.

  • Career development and progression opportunities.

  • Exposure to a well-established national retail business.

  • Collaborative and engaging team culture.

If this sounds like you, reach out to Sharna at sharnav@thetalentmill.com.au for a confidential chat!

The Talent Mill Recruitment division is a bespoke consultancy and talent acquisition specialist within the fashion, lifestyle and retail industries. With more than 10 years specialist expertise with luxury, lifestyle & fashion brands globally we discover, recognize, and connect inspiring individuals to the most desirable brands as a trusted support to founder-led start-ups, SME’s and multinational corporations within the fashion & retail industry.    

Recruitment – but make it ethical not transactional.  Quality over quantity – always. Truly consultative and delivered at pace.  We hold a genuine passion and expertise for the industries we support, and offer a unique and modern recruitment proposition – one where we develop long term, meaningful connections, add value and deliver an unforgettable service.   


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