Assistant Manager
Now Hiring | Luxury Lifestyle Brand | Queenstown
The Brand |
Our Client is a stunning design-led cashmere brand based in New Zealand. With their luxurious product offering they have a range of stores across New Zealand along with their eCommerce channel, in addition they have recently opened their first US Boutique. They are dedicated to providing exceptional customer experience - ensuring their clients enjoy timeless elegant styles.
They are now seeking an Assistant Store Manager for their Queenstown location.
The Role |
You will bring your experience and passion for styling and retail. Day to day will see you own operations of the store working collaboratively with the Store Manager, driving sales and performance, client experience and team development.
Work alongside the Store Manager to lead, mentor, and develop store staff to ensure consistent and effective performance.
Foster a positive and motivating work environment that encourages teamwork and individual growth.
Participate in performance reviews and implement improvement plans as needed.
Drive sales to meet and exceed store targets and profitability goals.
Deliver exceptional customer service, ensuring a premium shopping experience for every customer.
Address and resolve customer complaints and issues promptly and professionally.
Ensure the store adheres to company policies, procedures, and standards.
Oversee inventory management, ensuring optimal stock levels and minimising shrinkage.
Maintain visual merchandising standards in line with brand guidelines.
Collaborate with the marketing team to plan and execute in-store promotions and events.
Implement local marketing initiatives to drive foot traffic and sales.
Prepare and present regular reports on store performance, including sales, profitability, and key metrics.
The Skillset |
Proven experience in a similar role ideal, preferably within the fashion or luxury goods industry. Previous experience as a Supervisor or Client Advisor roles will also be considered.
Lead from the front mentality.
Excellent communication and interpersonal skills.
Strong organisational and multitasking abilities.
Knowledge of retail operations, including sales, inventory management, and visual merchandising.
Passion for fashion and understanding of the luxury market.
The Offer |
Competitive salary with perks including bonus and wardrobe.
Be part of a founder operated New Zealand brand.
Run, don’t walk, to be included for this dream job! Reach out to Sharna at sharnav@thetalentmill.com.au for a confidential conversation.
The Talent Mill Recruitment division is a bespoke consultancy and talent acquisition specialist within the fashion, lifestyle and retail industries. With more than 10 years specialist expertise with luxury, lifestyle & fashion brands globally we discover, recognize, and connect inspiring individuals to the most desirable brands as a trusted support to founder-led start-ups, SME’s and multinational corporations within the fashion & retail industry.
Recruitment – but make it ethical not transactional. Quality over quantity – always. Truly consultative and delivered at pace. We hold a genuine passion and expertise for the industries we support, and offer a unique and modern recruitment proposition – one where we develop long term, meaningful connections, add value and deliver an unforgettable service.