Assistant Manager
Dynamic Founder Led - Designer Eyewear
Now Hiring in Geelong
The Brand I
Our client is a founder led optical practice that blends clinical excellence with a retail focus. With a focus on care that is unique to every customer, this team delivers professional eye testing, quality prescription eyewear, and a curated range of designer frames! They're a welcoming, community-focused environment - that is more than just eye care; it's about helping people see and feel their best every day.
We're currently searching for a leader who is passionate about fostering those long-term relationships with customers to lead their Store in Geelong, Victoria.
The Role |
As an Assistant Store Manager, you'll be instrumental in the day-to-day retail operations, inventory management, inducting, leading and developing the retail team, and ensuring exceptional customer service. You'll play a key role in delivering an exceptional customer experience, ensuring the store reflects our commitment to personalised care and expert eye health services. Your also operationally savvy with a strong attention to detail, in addition:
Drive sales performance, exceed KPIs, and grow the stores client base
Lead, coach, and inspire a high-performing retail team
Oversee appointment scheduling, customer follow-ups, and in-store workflow.
Build and maintain strong relationships with existing customers.
Ensure exceptional customer experience, from eyewear styling to eye health education.
Liaise with optical professionals to ensure compliance with health, safety, and clinical standards
Take ownership of resolving client issues or complaints with empathy.
The Skillset |
To be successful in this role we are looking for profiles with prior Retail leadership experience. In addition, you:
Have a minimum 2 years + experience in a similar role, with proven leadership experience. A bonus if you have come from optical!
Lead from the front in all that you do, are hands on and are passionate about the continued growth and upskilling of your team.
Possess strong leadership skills with a passion for inspiring and unlocking potential in your team.
Have excellent communication and interpersonal skills.
Can demonstrate proven customer service abilities with a track record of strong sales results.
Hold exceptional client relationship skills and the ability to build loyal and lasting relationships. You have a customer first mindset and are focused on exceeding you customer expectations.
The Offer |
In addition to completive salary, you will work in a close - knit with,
Tuesday - Saturday roster. With early Saturday finish.
Exciting career opportunities to further develop skills and earn certificates.
Supportive, collaborative culture with a close-knit team
Enjoy product discounts and gifted pieces.
Apply with Sharna |
If this sounds like you, reach out to Sharna for a confidential chat.
sharnav@thetalentmill.com.au
The Talent Mill Recruitment division is a bespoke consultancy and talent acquisition specialist within the fashion, lifestyle and retail industries. With more than 10 years specialist expertise with luxury, lifestyle & fashion brands globally we discover, recognize, and connect inspiring individuals to the most desirable brands as a trusted support to founder-led start-ups, SME’s and multinational corporations within the fashion & retail industry.
Recruitment – but make it ethical not transactional. Quality over quantity – always. Truly consultative and delivered at pace. We hold a genuine passion and expertise for the industries we support, and offer a unique and modern recruitment proposition – one where we develop long term, meaningful connections, add value and deliver an unforgettable service.