Account Manager - Apparel
Now Hiring | Australian Apparel Manufacturer | Melb or Syd
The Brand |
Our client is an Australian superior quality fabric and custom- made garment supplier with a strong focus on school wear, sportswear and corporate wear. They are a fast growing business managing some of the largest suppliers to schools nationwide with a collaborative and cohesive team working across four local and overseas locations, with a focus on quality, efficiency, competitive pricing and impeccable customer service standards.
The Role |
As an Account Manager, you will be responsible for managing and growing a portfolio of existing customer accounts while proactively seeking new business opportunities. Your role blends customer service, relationship management, and business development. You’ll act as the primary point of contact for your assigned customers, ensuring their needs are met while supporting company growth objectives. This role can be based in Sydney or Melbourne.
Maintain strong relationships with a defined portfolio of clients in Victoria & interstate.
Drive customer retention through proactive service, regular check-ins, and timely issue resolution.
Achieve and exceed monthly and annual sales targets aligned with company objectives.
Present and promote the full product range, ensuring customers are aware of new fabrics, innovations, and developments to existing customers
Identify and engage with potential new customers through cold outreach, networking, and referrals.
Conduct initial assessments of potential clients to ensure strategic and financial alignment.
Contribute insights on market trends and customer needs to support growth initiatives.
Maintain accurate and up-to-date records for all customer accounts, including business type, size, preferences, and order history.
Assist with the onboarding of new customers, including facilitating credit account approval with the Finance team.
Liaise with internal teams to ensure timely and accurate fulfillment of customer orders.
Submit regular customer activity reports and sales performance updates to the Director of Marketing.
The Skillset |
2 years in account management, sales, or customer service (B2B)
Experience in apparel, textiles, or manufacturing is advantageous
Valid drivers license
Customer-centric and solution-oriented
Highly organized with the ability to manage multiple accounts simultaneously
Strong verbal and written communication skills
Self-motivated with the ability to work independently
Technologically proficient; confident with tools such as Excel, CRM platforms, and cloud-based systems
The Offer |
Strong salary offering
Lucrative commission structure
Company car or vehicle allowance
The Talent Mill Recruitment division is a bespoke recruitment consultancy and talent acquisition specialist within the fashion, lifestyle, and retail industries. With more than 10 years of specialist expertise with luxury retail, Australian & Contemporary designer, beauty, and lifestyle brands globally we discover, recognize, and connect inspiring individuals to the most desirable brands as trusted support to founder-led start-ups, SME’s, and multinational corporations within the fashion & retail industry.
Recruitment – but make it ethical, not transactional. Quality over quantity – always. Truly consultative and delivered at pace. We hold a genuine passion and expertise for the industries we support and offer a unique and modern recruitment proposition – one where we develop long term, meaningful relationships with all stakeholders.