Store Manager - Premium Chocolatier - Karrinyup, Perth

Updated: 4 days ago

The Talent Mill in partnership with a premium Chocolatier – with a focus on local, high-quality ingredients and the highest levels of craftsmanship. We are seeking a passionate and supportive Store Manager to join this Australian founded business in their luxurious Karrinyup store.

In this role you will have a clear passion and understanding of the customer base, aesthetic and support in driving a retail business in a premium shopping district in Karrinyup, Perth. You will lead a developed team including an established management support team and understand how to deliver an exceptional customer experience. This is a full-time role with some weekend work as a requirement, reporting directly to the GM of Retail.

In this role you will be responsible for:

  • Deliver the ultimate customer service experience

  • Drive sales to hit daily store targets and KPI’S

  • Daily management of stock to minimise stock loss and maximise sales

  • Implement brand visual merchandising strategies

  • Maintain and manage all operational responsibilities

  • Lead, develop, motivate, support and succession plan your team in a dynamic and inspirational manner

  • Lead a High-Performance Culture

  • Effectively manage and resolve any performance issues with diplomacy and a high level of communication

  • Develop and drive in-depth knowledge of product and standards

  • Ensure the presentation and visual standards are met in accordance with brand expectations

  • Manage rostering in line with budgets

  • Drive Productivity Through Systems and Processes

  • Accountability for the financial performance and results of the store.

  • Develop opportunities to maximise volume and revenue.

The successful talent might have a background similar to this:

  • Strong retail management background with significant leadership experience

  • Passionate about delivering inspirational and memorable customer experiences.

  • Creative, with a passion for retail

  • Engaging, kind, generous and positive

  • Inquisitive, imaginative and curious - always seeks better ways of doing things

  • Amazing communicator - shares important information and listens to people

  • Ability to engage with team and customers.

  • Resilient and adaptable to the needs of our stores.

  • Commitment to the development and growth of a learning culture

  • Forward-thinking – links operational activities to strategic plans

  • Ability to understand business and drive performance excellence in store

With a super generous base salary plus benefits, this is a strong opportunity for a profile that is ready to drive their career forward! Ready to chat? Apply now!