Boutique Manager - Aus Designer Fashion - New store - Emporium

The Talent Mill has a beautiful new partnership with a growing Aus Designer Fashion brand. With a focus on RTW, Lifestyle and Bridal this beloved Aus Designer has an established local and international following. We are now looking for a Boutique Manager to join their new boutique in Melbourne's Emporium opening in June.

In this role, you will have a clear passion and understanding of the customer base, aesthetic and driving a retail business in Melbourne's CBD. You will lead a talented team, be entrepreneurial in nature, able to work independently and understand how to deliver an exceptional customer experience. This is a full-time role with some weekend work as a requirement.

In this role you will be responsible for:

  • Deliver exceptional customer service

  • Drive sales to hit daily store targets and KPI’S

  • Build, nurture and maintain a VIP database – driving proactive engagement and communicating when new styles arrive in store

  • Daily management of stock to minimise stock loss and maximise sales

  • Implement brand visual merchandising strategies

  • Maintain and manage all operational responsibilities

  • Lead, develop, motivate, support and succession plan your team in a dynamic and inspirational manner

  • Manage and ensure stock levels are at an optimum level to maximize sales

  • Ensure the presentation and visual standards are met in accordance with brand expectations

  • Manage rostering in line with budgets

The successful talent might have a background similar to this:

  • Luxury customer service background

  • CRM and VIP building experience

  • Stock management experience

  • Multi-channel experience servicing e-boutique orders from store

  • Strong leadership and team-building expertise

  • Strong understanding of store costs, headcount costs and rostering

  • Previous supervisory / management experience in a retail environment

  • Proven experience overseeing the daily operations of a retail store ensuring optimum efficiency, productivity and performance to budgets.

In addition to an annual salary there is a generous clothing allowance, and bonus structure & exciting career opportunities with real growth opportunities available in the next 24 months into a senior-level role – don’t wait contact us now for details! Email your application to