The Talent Mill has a beautiful new partnership with a growing Aus Designer Fashion brand. With a focus on RTW, Lifestyle and Bridal this beloved Aus Designer has an established local and international following. We are now looking for a Boutique Manager to join their Armadale store.
In this role, you will have a clear passion and understanding of the customer base, aesthetic and driving a retail business in the highly local area of Armadale. You will lead a small team, be entrepreneurial in nature, able to work independently and understand how to deliver an exceptional customer experience. This is a full-time role with some weekend work as a requirement and some days as sole trade.
In this role you will be responsible for:
Deliver exceptional customer service
Drive sales to hit daily store targets and KPI’S
Build, nurture and maintain a VIP database – driving proactive engagement and communicating when new styles arrive in store
Daily management of stock to minimise stock loss and maximise sales
Implement brand visual merchandising strategies
Maintain and manage all operational responsibilities
Lead, develop, motivate, support and succession plan your team in a dynamic and inspirational manner
Manage and ensure stock levels are at an optimum level to maximize sales
Ensure the presentation and visual standards are met in accordance with brand expectations
Manage rostering in line with budgets
The successful talent might have a background similar to this:
Luxury customer service background
CRM and VIP building experience
Stock management experience
Multi-channel experience servicing e-boutique orders from the store
Strong leadership and team-building expertise
Strong understanding of store costs, headcount costs and rostering
Previous supervisory / management experience in a retail environment
Proven experience overseeing the daily operations of a retail store ensuring optimum efficiency, productivity and performance to budgets.
In addition to an annual salary there is a generous clothing allowance, and bonus structure & exciting career opportunities with real growth opportunities available in the next 24 months into a senior-level role – don’t wait contact us now for details! Email us your application via firstname.lastname@example.org