Store Manager
Now Hiring | Iconic Home & Lifestyle Retailer | Canberra
The Brand |
An iconic name in Australian retail, this premium lifestyle brand is renowned for its heritage of craftsmanship, quality and design. With a history rooted in artistry and innovation, the brand has built a loyal customer following and continues to evolve through beautifully designed products and exceptional in-store experiences.
Part of a global retail group, the business combines the strength of international scale with a strong Australian identity. With a growing network of boutiques, outlets and concession locations across the country, the brand is committed to delivering inspiring customer experiences while investing in the growth and development of its people.
They are now seeking a Concession Manager for their thriving Canberra location.
The Role |
As Concession Manager, you will take ownership of the day-to-day leadership and commercial performance of the Canberra concession, ensuring an exceptional customer experience while driving strong sales results.
This is a hands-on leadership role where you will lead from the front on the shop floor, inspiring your team to deliver outstanding service while maintaining premium brand standards. You will work closely with your Area Manager and surrounding retail network to ensure operational excellence, strong team engagement, and consistent execution of company initiatives.
Key Responsibilities:
Lead, inspire and develop a high-performing concession team focused on delivering exceptional customer experiences.
Drive sales performance and achieve store KPIs including conversion, average transaction value and units per transaction.
Deliver premium service standards and act as a role model for the team on the shop floor.
Oversee visual merchandising, stock management and store presentation to maintain brand standards.
Analyse sales performance and identify opportunities to maximise commercial results.
Recruit, train and develop team members while building a strong succession pipeline.
Ensure operational excellence including stock control, loss prevention and store compliance.
Collaborate with centre management and support office to drive local opportunities and initiatives.
The Skillset |
Previous retail leadership experience, ideally within fashion, lifestyle or premium retail.
Proven ability to drive sales performance and achieve KPIs.
Passion for delivering exceptional customer experiences.
Strong people leadership skills with the ability to coach, develop and motivate teams.
Commercial mindset with the ability to analyse store performance and identify opportunities.
Excellent communication and relationship-building skills.
Highly organised with strong operational and stock management capabilities.
Positive, resilient and adaptable leadership style.
The Offer |
Opportunity to lead a premium retail concession within a globally recognised brand.
Supportive leadership team and strong regional network.
Ongoing training, coaching and career development opportunities.
Collaborative and inclusive team culture.
Full-time leadership role with autonomy to drive store performance.
Exposure to a well-established retail business with strong brand heritage.
If this sounds like you, reach out to Lucy at lucy@thetalentmill.com.au for a confidential chat!
The Talent Mill Recruitment division is a bespoke consultancy and talent acquisition specialist within the fashion, lifestyle and retail industries. With more than 10 years specialist expertise with luxury, lifestyle & fashion brands globally we discover, recognize, and connect inspiring individuals to the most desirable brands as a trusted support to founder-led start-ups, SME’s and multinational corporations within the fashion & retail industry.
Recruitment – but make it ethical not transactional. Quality over quantity – always. Truly consultative and delivered at pace. We hold a genuine passion and expertise for the industries we support, and offer a unique and modern recruitment proposition – one where we develop long term, meaningful connections, add value and deliver an unforgettable service.