Store Manager
Australian Designer Brand
Now Hiring in Brisbane
The Brand |
Our client is an established Australian designer brand celebrated for creating beautifully considered womenswear designed for life's most memorable moments.
Known for its elevated event dressing, the brand is continuing to evolve its offering across denim, ready-to-wear and versatile pieces that take its customer from work to weekend and desk to dinner.
With beautiful product, a highly considered approach to service and an incredibly valuable customer, this is an opportunity to lead a premium Queens Plaza boutique where quality of interaction is far more important than volume of traffic.
The Role |
We are looking for a Store Manager to take ownership of the Queens Plaza boutique, leading a close-knit team and creating an exceptional, highly consultative customer experience.
This isn't about managing a high-volume environment. The store operates at a more considered pace, but delivers incredibly strong commercial results, meaning every customer interaction matters.
A major opportunity within this role will be strengthening CRM, client outreach and relationship management, ensuring the team is using every interaction to better understand their customer and create future opportunities.
You will:
Lead, coach and develop a close-knit boutique team.
Create an elevated, warm and highly consultative customer experience.
Drive the commercial performance of the boutique and identify opportunities to grow sales.
Build greater capability around CRM and utilise Wishlist to capture meaningful customer information and opportunities.
Coach the team around proactive customer outreach and follow-up.
Understand how to maximise every customer interaction within a lower-traffic, high-value environment.
Bring confidence and expertise to event dressing while supporting the growth of denim and ready-to-wear categories.
Maintain exceptional presentation and operational standards.
Create a positive, emotionally intelligent and high-performing boutique culture.
The Skillset |
For this appointment, the person is more important than the perfect background.
You may already be a successful Store Manager, or you could be an accomplished Senior Assistant Store Manager ready to take ownership of your own boutique.
Experience within premium fashion would be fantastic, but we would equally consider someone from bridal, jewellery, beauty or another highly consultative retail environment.
Most importantly, you will bring:
Exceptional emotional intelligence and people leadership.
A natural ability to build trust and connect with customers.
A consultative approach to selling rather than transactional service.
Strong commercial instincts and the confidence to drive results.
An understanding of CRM and how it can be used to create future sales opportunities.
The ability to coach a team around customer engagement and outreach.
Confidence working within a considered, lower-traffic retail environment.
Initiative, energy and a genuine desire to make the boutique your own.
The Offer |
Lead a beautiful boutique within Queens Plaza.
Generous annual wardrobe allowance.
Manager performance bonus.
Additional sales rewards and incentives.
A predominantly Tuesday-Saturday leadership roster, subject to confirmation.
No late-night trading for Managers.
Lead a close-knit team where you can have genuine impact.
Work with beautiful Australian designer product across event wear, denim and ready-to-wear.
Opportunity for an ambitious Senior ASM to take the next step into Store Management.
Join a business looking for the right leader and personality, rather than simply ticking boxes on a CV.
Apply with Lucy |
If this sounds like you, reach out to Lucy for a confidential chat.
lucy@thetalentmill.com.au
The Talent Mill Recruitment division is a bespoke consultancy and talent acquisition specialist within the fashion, lifestyle and retail industries. With more than 10 years specialist expertise with luxury, lifestyle & fashion brands globally we discover, recognize, and connect inspiring individuals to the most desirable brands as a trusted support to founder-led start-ups, SME’s and multinational corporations within the fashion & retail industry.
Recruitment – but make it ethical not transactional. Quality over quantity – always. Truly consultative and delivered at pace. We hold a genuine passion and expertise for the industries we support, and offer a unique and modern recruitment proposition – one where we develop long term, meaningful connections, add value and deliver an unforgettable service.