Store Manager
Australian Premium Footwear Retailer
Now Hiring in Brisbane
The Brand |
Our client is an Australian success story that has spent more than 16 years redefining premium footwear through the perfect balance of style, innovation, and comfort. Supported by specialist podiatry expertise, they are renowned for creating beautifully crafted footwear designed to enhance the everyday lives of women.
With an unwavering commitment to exceptional customer experiences, product innovation, and community, the business has built a loyal following and an enviable reputation within the Australian retail landscape. As they continue to grow, they remain passionate about developing their people, fostering meaningful connections, and creating a culture where purpose and performance go hand in hand.
The Role |
We are seeking an experienced and commercially driven Retail Store & Outlet Manager to lead both the flagship retail store and outlet located in Indooroopilly.
This is a unique leadership opportunity for someone who thrives in a fast-paced retail environment and enjoys balancing commercial performance with exceptional people leadership. Overseeing two distinct trading environments, you will be responsible for creating an outstanding customer experience, developing a high-performing team, and driving operational excellence across both locations.
Working closely with the senior retail leadership team, you'll play a pivotal role in shaping store performance, identifying commercial opportunities, and fostering a culture built on accountability, collaboration, and continuous improvement. Whether you're coaching your team on the shop floor, analysing business performance, or implementing operational strategies, you'll lead with passion and purpose every step of the way.
Key responsibilities include:
Leading, coaching, and developing a high-performing team across both retail locations
Driving sales, profitability, and key commercial metrics across the Retail Store and Outlet
Delivering exceptional customer experiences through hands-on leadership and personalised service
Managing all aspects of day-to-day store operations, ensuring consistency and operational excellence
Creating effective rosters and workforce plans that maximise productivity and customer service
Analysing business performance and implementing strategies to improve sales and profitability
Overseeing visual merchandising, inventory management, and stock accuracy across both locations
Managing labour budgets, operational costs, and financial performance
Building a positive, collaborative, and accountable team culture
Partnering with senior leadership to support strategic initiatives and ongoing business growth
The Skillset |
We're looking for a passionate retail leader who combines strong commercial acumen with an authentic passion for people and customer experience.
You will bring:
Proven experience leading high-performing retail teams within premium or specialty retail
Experience managing multiple departments, dual-site operations, or complex retail environments
Strong commercial capability with the ability to analyse business performance and drive results
Demonstrated success coaching, mentoring, and developing retail teams
Excellent organisational skills with the ability to manage competing priorities across multiple locations
Strong understanding of retail operations including rostering, workforce planning, inventory management, visual merchandising, and compliance
A customer-first mindset with a passion for creating memorable retail experiences
Outstanding communication, problem-solving, and stakeholder management skills
A proactive, adaptable leadership style with a genuine desire to inspire others
The Offer |
This is an exciting opportunity to join a proudly Australian brand that continues to innovate, grow, and invest in its people.
In return, you'll enjoy:
Leading both a flagship retail store and outlet with significant autonomy and ownership
Joining a collaborative, values-led business that genuinely invests in leadership development
Working alongside an experienced and supportive senior leadership team
Ongoing career development and progression opportunities within a growing Australian business
Competitive salary package and performance incentives
Generous product benefits and team discounts
The opportunity to make a genuine impact on business performance, team development, and customer experience
This is an exceptional opportunity for an experienced retail leader looking to take the next step in their career with a purpose-led Australian brand that is passionate about innovation, community, and delivering exceptional customer experiences every day.
Apply with Lucy |
If this sounds like you, reach out to Lucy for a confidential chat.
lucy@thetalentmill.com.au
The Talent Mill Recruitment division is a bespoke consultancy and talent acquisition specialist within the fashion, lifestyle and retail industries. With more than 10 years specialist expertise with luxury, lifestyle & fashion brands globally we discover, recognize, and connect inspiring individuals to the most desirable brands as a trusted support to founder-led start-ups, SME’s and multinational corporations within the fashion & retail industry.
Recruitment – but make it ethical not transactional. Quality over quantity – always. Truly consultative and delivered at pace. We hold a genuine passion and expertise for the industries we support, and offer a unique and modern recruitment proposition – one where we develop long term, meaningful connections, add value and deliver an unforgettable service.