Senior Artisan
Global Luxury Retail House
Now Hiring in Sydney
The Brand |
Our client is a globally recognised leader in the luxury sector, celebrated for its rich heritage, exceptional craftsmanship, and commitment to innovation. With a presence in major cities around the world, the brand is renowned for delivering outstanding products and experiences that embody quality, creativity, and excellence.
As part of one of the world's largest luxury groups, the organisation continues to set industry standards through a culture that values entrepreneurial thinking, collaboration, and continuous development. Employees are empowered to grow their careers in a dynamic and inclusive environment where talent is nurtured, achievements are recognised, and exceptional customer experiences are at the heart of everything they do.
Joining this organisation offers the opportunity to work with a prestigious global brand, develop alongside industry-leading professionals, and contribute to a legacy of excellence while helping shape the future of luxury retail.
The Role |
Part of a newly established team in Australia – they are committed to exceptional customer care, product longevity and sustainability. The role of the Senior Artisan will execute complex leather repairs, as well as mentoring junior Artisan’s within the team. With a commitment to precision and quality you will drive brand standards ensuring repairs are conducted within a defined timeframe.
Execute advanced and complex repair work across a range of product categories, ensuring adherence to the brands quality standards.
Guide, mentor, and support more junior artisans in their technical and professional development.
Troubleshoot and resolve repair challenges, identifying innovative solutions while maintaining quality and efficiency.
Participate in testing, validation, and continuous improvement initiatives to refine repair techniques and processes.
Share technical expertise and best practices across global Care Services teams.
Contribute to workshop organisation, efficiency, and compliance with safety and quality standards.
Collaborate closely with the Logistics and Warehouse Manager to support training, workflow, and atelier excellence.
Embody the brands values of craftsmanship, precision, and teamwork in all aspects of the role.
Participate in global Care Services technical exchanges and meetings.
Lead internal trainings and technical workshops to elevate craftsmanship standards.
Contribute to cross-functional innovation projects across quality and process development.
Engage with the local community and the retail network across Australia.
The Skillset |
Minimum of 3 years’ experience in leather goods repair or onsite production, ideally within the luxury sector.
Advanced technical expertise across multiple product categories but ideally leathergoods and shoes
Proven ability to lead, mentor, and inspire others in a workshop environment.
Proactive, solution-oriented, and committed to continuous improvement.
Exceptional attention to detail, quality, and artistry.
Collaborative and adaptable, with a strong team spirit and a client-centric mindset.
IT literate, with proficiency in Microsoft Office Suite an advantage.
The Offer |
Strong remuneration – level with experience and expertise required
Annual bonus
Wider group staff discounting and sale opportunities
Group employee benefits
Please note this is a full-time role based in Botany working Monday – Friday. Candidates must be comfortable commuting to this location.
Apply with Ange |
If this sounds like you, reach out to Ange for a confidential chat.
ange@thetalentmill.com.au
The Talent Mill Recruitment division is a bespoke consultancy and talent acquisition specialist within the fashion, lifestyle and retail industries. With more than 10 years specialist expertise with luxury, lifestyle & fashion brands globally we discover, recognize, and connect inspiring individuals to the most desirable brands as a trusted support to founder-led start-ups, SME’s and multinational corporations within the fashion & retail industry.
Recruitment – but make it ethical not transactional. Quality over quantity – always. Truly consultative and delivered at pace. We hold a genuine passion and expertise for the industries we support, and offer a unique and modern recruitment proposition – one where we develop long term, meaningful connections, add value and deliver an unforgettable service.