Production & Sales Manager
Now Hiring | Fine Jewellery Brand | Sydney
The Brand I
This Fine Jewellery brand with a global audience, specialises in diamonds and has been spotted on some of the biggest celebrities in the world. Over the last 7 years they have built the brand to include a high performing retail boutique and a growing online channel. In this front-facing role you will bring to life exceptional client experiences and instil a passion for fine jewellery.
The Role I
Production & Sales Manager – a pivotal cross-functional position bridging production, operations, and sales. You will oversee production workflows, manage vendor relationships, and ensure seamless inventory and operational processes, while leading sales initiatives and delivering exceptional client experiences in a boutique environment.
Key Responsibilities:
Manage supplier and manufacturer relationships, ensuring design integrity and production quality.
Oversee production schedules, cost management, and pre-production specifications.
Maintain inventory accuracy across POS and e-commerce platforms; manage stock movements, transfers, and stocktakes.
Lead boutique sales, clienteling, and VIP experiences, actively achieving revenue targets.
Support visual merchandising, packaging, and boutique presentation standards.
Provide team training, guidance, and knowledge sharing to maintain high service standards.
Analyse product performance, production efficiencies, and client trends to inform business decisions.
Assist in planning and executing events, trunk shows, and promotional activations.
Skills & Experience I
3–5+ years in fine jewellery, luxury retail, or jewellery manufacturing.
Strong understanding of jewellery production, CAD interpretation, and supplier management.
Proven success in client relationship management and achieving sales targets.
Exceptional organisational, communication, and leadership skills.
Collaborative and adaptable, able to operate across production, sales, and creative teams.
Desirable: goldsmithing/metalsmithing training, custom bench jeweller experience, stone setting or GIA certification, experience with luxury CRM systems.
The Offer I
A senior, high-impact role in a fast-growing, luxury jewellery brand.
Opportunity to influence production, sales, and client experiences across boutique and e-commerce channels.
Hands-on, cross-functional leadership role with direct impact on brand growth and operational excellence.
Work in a creative, collaborative, and prestigious luxury environment.
Connect with Mikaela at mikaela@thetalentmill.com.au
The Talent Mill Recruitment division is a bespoke recruitment consultancy and talent acquisition specialist within the fashion, lifestyle, and retail industries. With more than 10 years of specialist expertise with luxury retail, Australian & Contemporary designer, beauty, and lifestyle brands globally, we discover, recognize, and connect inspiring individuals to the most desirable brands as trusted support to founder-led start-ups, SME’s, and multinational corporations within the fashion & retail industry.
Recruitment – but make it ethical, not transactional. Quality over quantity – always. Truly consultative and delivered at pace. We hold a genuine passion and expertise for the industries we support and offer a unique and modern recruitment proposition – one where we develop long-term, meaningful relationships with all stakeholders