Boutique Manager
Now Hiring | Australian Womenswear Designer | Karrinyup
The Brand |
This brand is an iconic Australian Womenswear retailer that originated in Fremantle, Perth in 2002. Over the past 20 years the company has grown to become a highly respected fashion label in Australia with 9 flagship stores and over 100 retailers nationally. The brand’s philosophy is all about relaxed silhouettes with a focus on beautiful detailing and luxurious natural fabrics. They have an exciting opportunity to join the brand as their next Store Manager of their beautiful new Karrinyup location.
The Role |
We are looking for a dynamic and motivated individual with exceptional leadership skills and a strong desire to provide an outstanding customer service experience. Additionally you will:
Lead, train and develop your team to achieve sales targets and provide exceptional, authentic and genuine customer service that is inline with the brand’s core values
Be accountable for the team’s comprehensive understanding of brand, product knowledge, store presentation and customer experience and service standards
Collaboratively work with your team to drive strong sales, customer experience results and conversions
Strong decision making skills and initiative to actively increase sales, brand awareness and retention when on the boutique floor
Take pride in maintaining an in-depth knowledge of the products, brands and industry trends
The Skillset |
Lead and support the existing store team in delivering an outstanding customer experience that reflects the brand’s values.
Have at least 2-3 years Fashion Management experience.
Set the standard for customer service and sales in store through the development of store-level initiatives.
Build store rosters that promote team development and operational efficiency.
Ensure accurate management of timesheets and adherence to wages-to-revenue KPIs.
Handle customer inquiries and complaints professionally, ensuring a positive experience that fosters brand loyalty and engagement.
Implement and adhere to loss prevention policies and procedures, including seasonal stock takes and effective management of store inventory.
Motivate and empower the team to achieve their full potential through personalized development plans, regular training sessions, and performance assessments.
Maintain a consistently immaculate store, team, and product presentation that effectively speaks to our brand.
Build strong relationships with the design team and deliver insightful feedback on product performance, customer preferences, and local market trends to drive sales.
The Offer |
Opportunity to work with an Iconic Australian Fashion Brand
Work in a stunning modern retail space
A competitive remuneration package, including incentives
A generous uniform and discount allowance
A positive, genuine, open and supportive culture that recognizes and celebrates achievement.
Flexible working hours
If this sounds like you, don’t wait - email careers@thetalentmill.com.au or reach out to Georgie Sutton for a confidential discussion, job ID: 862737
The Talent Mill Recruitment division is a bespoke recruitment consultancy and talent acquisition specialist within the fashion, lifestyle, and retail industries. With more than 10 years of specialist expertise with luxury retail, Australian & Contemporary designer, beauty, and lifestyle brands globally we discover, recognize, and connect inspiring individuals to the most desirable brands as trusted support to founder-led start-ups, SME’s, and multinational corporations within the fashion & retail industry.
Recruitment – but make it ethical, not transactional. Quality over quantity – always. Truly consultative and delivered at pace. We hold a genuine passion and expertise for the industries we support and offer a unique and modern recruitment proposition – one where we develop long term, meaningful relationships with all stakeholders.